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VoIP for Business

Save money on your phone calls by moving to a hosted VoIP system

Call Reporting

From call times, to call lengths, this features will not just satisfy your analytical side, it will exceed it and assist your business growth.

Voicemail to Email

Voicemail to Email is a fantastic feature that allows our customers to listen to their messages from a computer, in addition to their phones.

Hosted PBX

Hosted PBX’ is used to describe a phone system that is hosted in the cloud (or Internet) and works via VoIP (Voice Over Internet Protocol).

VoIP for Home

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Music on Hold

A great way to increase your customer satisfaction and increase awareness of your business services. On hold music allows you to pick the music…

You’ve got questions, we’ve got answers.


Voice over Internet Protocol (VoIP) or IP telephony, is a technology that delivers voice and multimedia over Internet Protocol (IP) networks, such as the Internet. Internet telephony, broadband telephony, and broadband phone service are synonymous and refer to communications services such as voice, fax, SMS, and multimedia delivered over the public Internet.

In short, VoIP lets you make phone calls over your broadband internet instead of a traditional phone line.

VoIP has many advantages over the traditional phone system. Here we list a few of the advantages:

 

  • VOIP DRASTICALLY REDUCES COMMUNICATION COSTS.

You will not have to think twice before making international calls. VoIP can potentially save you up to 40 % on local calls, and up to 90 % on international calls

  • VOIP PHONE SYSTEMS CAN BE EASILY SCALED UP OR DOWN.

Adding phone lines for new hires is just a few clicks away. Removing the lines is equally as simple.

  • VOIP CALLS HAVE BETTER CALL QUALITY.

With VoIP you can say goodbye to choppy lines, one-way audio, humming or buzzing, and other communication errors.

  • VOIP GIVES YOU GREATER FLEXIBILITY IN NETWORK LAYOUT.

You don’t need to run additional cables for your phone. You can use the existing Ethernet cable or even your WiFi network.

  • VOIP OFFERS BUSINESS FEATURES AND INTEGRATIONS.

VoIP offers a host of useful features that bring more value than the savings in call cost. Here is a list of some of the business features offered by VoIP services:

    • Door phone entry buzzer
    • Find me/follow me call routing
    • Voicemail to email transcription
    • Bandwidth utilization and inbound/outbound call detail reports
    • Call screening
    • On the call coaching tools, and many more.

Hosted PBX or an Internet Business Phone System refers to a VoIP business phone system service that is offered by a provider that hosts physical servers running users’ services at a separate location.

You typically access the service via a direct network connection. Hosted PBX services provide you with full functionality without any “PBX hardware” on your premises. This service is therefore delivered entirely through the internet. Since this service is scaled to a predetermined size, it doesn’t offer flexibility or scalability. All the features are uniform and the service is constant.

For a VoIP phone system, you will need a broadband Internet connection such as DSL, Cable, T1, wireless, etc. Internet requirement for VoIP depends on a number of variables. In general, you should have at least 1mbps on both upload and download.

Based on the majority of our customers, we typically expect most people to save between 40% and 50% on calls, but especially if the bulk of calls are made to mobile numbers and international numbers.

Our VOIP telephone systems utilise an existing broadband connection at your office or home to make and receive calls. Bypassing BT’s traditional network, you will have access to lower rates for calls to landline numbers, mobile numbers, and international numbers. Similarly, because no physical phone line is taken up, our line rental or service charge costs are much lower than BT’s, starting from £10.00 per month (ex VAT).

One of the best features of VoIP phone systems is how easy it is to move. You do not need to wait for a technician to run the phone wires at the new office. You can simply take your computer and/or handset to the new location, connect to the broadband, and start using your VoIP phone service.

Your call, anytime, anywhere!

Work from anywhere with our hosted VoIP service


With our hosted VoIP system, you can work from home or on your mobile using our Office UC app.

Hosted VoIP Services

Call us to today to see how our VoIP packages can save you money.


Our Premium VoIP Package

VoIP Services


Premium VoIP Package

From £12

per user/per month

Subscription breakdown

  • 7000 Minutes to 01,02 & 03 Numbers
  • 3000 Minutes to UK Mobile Numbers
  • VoIP Basic PBX features
  • Keep your existing number
  • Office UC desktop app
  • Auto Attendant
  • Voice mail to email

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Contact Goldfield Today to see how our hosted PBX can save you money